We have two shipping methods for UK delivery which are either made with our own commercial vehicles or by palletised shipping with an external haulage company. Please contact us for a quotation.
Hargreaves vehicles - We deliver to most areas of mainland Scotland and Northern England depending on our schedule. With this method, our staff will carry your order from our vehicles into your property and carefully stack in a place of your choosing.
External haulage company - This method is used for deliveries outwith mainland Scotland and Northern England. This will be a kerbside delivery as the drivers are not insured to handle the goods into your property.
For deliveries overseas you may wish to arrange your own collection/shipment, alternatively we can organise for your order to be transported via external haulage company. This will be a palletised delivery or by shipping container (depending on quantity ordered). Please contact us to discuss and arrange.
Returns & Cancellation
At Hargreaves our customers must appreciate that our goods are all reclaimed and are not sold in "as new" condition. Our boards are supplied in their salvaged condition which may include minor breakages to the tongue & groove along with surface dust and dirt. When we salvage materials our staff carefully select the boards we know can be reused properly.
However, if you are unhappy with your order and it is deemed the materials are unusable we are more than happy to replace any unsatisfactory goods, and if we are unable to do so we will offer a full refund.
We do not accept returns on goods which have been used or that are not in the same condition as supplied. We do not buy back any unused materials after installation.
There is a cancellation period of 7 days for any order which hasn't already been delivered.